How to make a difference to someone in grief


Are you at a loss for words when someone you know loses a parent, a spouse, or even a child? Do you want to show them how much you care but you don’t know how? Do you want to make someone feel deeply supported and loved?

I didn’t know what to say or do when my friends lost their parents, one by one, over the last two years. I watched other people comment on social media. I learned to say, “I’m so sorry for your loss.”

After that, I didn’t know what to do, so I did nothing.

Then, the tables turned. Three months ago, my father passed away suddenly from an accident. I bought a one-way ticket to China and got on a plane the same day. Forty-eight hours later, my sister picked me up from the airport and took me home to my mourning mom.

Over the two weeks I was in China, many friends in the States texted me that they were “sorry for my loss,” and “their thoughts were with me.” People sent prayers, sometimes healing light. I always sent back a ‘thank-you’ or a heart symbol.

I was grateful to everyone who reached out to me; many are friends, while some are acquaintances who learned about my loss through the grapevine.

After I returned to the States, I got hugs and people asking how my family was doing, especially my mom. I told them that we were adjusting well. My father had just turned 79, so it didn’t feel like his life was cut short. He died instantly, so he didn’t suffer from long, lingering pain in or on the way to the hospital. Also, my mom had told him that it would be better for both of them if he went first, because she’d always been the caretaker in their marriage. It happened in the order she wanted.

Whenever someone told me in person “I’m so sorry for your loss,” I simply looked them in the eye and replied, “Thank you.” I didn’t know how else to respond.

A couple of people stood out in the aftermath of my father’s passing. They taught me what to do to make someone feel deeply supported and loved.

A girlfriend from my Buddhist group texted me every day for a week: “You are in my thoughts. Hope your day is filled with joy.” After a few days, I understood that she wanted me to know that she was always here for me. It felt reassuring to know she was there.

A colleague in the same personal development program as me called after I came back from China. I thought he wanted to share his progress. He said, “No, I called to see how you’re doing.” That simple statement made me feel how much he cared. For the following month, he texted me every few days, “Hi Dan. How are you?”

Nobody made me feel as supported as he did; someone I’ve not met in person, someone whose face I don’t know.

And his words were so simple.

What made the biggest difference to me was his consistency. When everyone had stopped texting me, when people had stopped asking how I was doing, he continued.

So, here’s a simple recipe to show someone how much you care after a loss or any type of life event. Text them every few days, “Hi, how are you?”. You can put it on your calendar as the first thing to do in the morning, a repeating task. It takes about 30 seconds each time. The impact is long lasting. You’ll have a special place in their hearts forever.

I followed that recipe myself after my friend Jane’s daughter got sick. Jane said, a few weeks later, “I so appreciate you checking on me all the time. I wouldn’t have thought of reaching out to you at all, given how much is going on. You made a big difference for me!”

Try it with someone in need. Let me know how it works for you.

Dr. Dan ZhouHow to make a difference to someone in grief


Join the conversation
  • josh horn - April 10, 2019 reply

    Thanks Dan, great advice and appreciated.

  • Kim Harty - April 10, 2019 reply

    Hi Dan,
    First, I am sorry to hear about you dad’s passing and beautiful that he didn’t suffer and your mom was happy he went first.
    Second, what a great suggestion for helping people who are suffering with loss. I really appreciate this article!!
    Thank you!!!
    Much love,

  • Rhokkie - April 10, 2019 reply

    Dear Dan,

    Please accept my condolence on
    the loss of your father.

    Thank you for sharing your
    emotional experience. It reminds me that small effort on my part, like texting or mailing a card to people I care about who are suffering, can make a positive difference. Giving vs receiving!

  • Diana Lidstone - April 10, 2019 reply

    So glad that you shared this Dan!!! I know that you are surrounded by amazing friends & support through this difficult time! Hugs!

  • Marion Mitchell - April 10, 2019 reply

    Great article. After a loss, people soon forget how much the person experiencing a loss needs assurance that they are not forgotten. GREST TI HAVE SUCH THOUGHTFUL FRIENDS WHI REMIND YOU THEY “ ARE THERE FOR YOU”

  • Sunflower - April 10, 2019 reply

    This is so timely, as I find myself in a similar situation and recently started texting every few days. Thank you for this article.

  • Arlene Stearns - April 10, 2019 reply

    This article was so meaningful; especially since I just lost my mom. People really don’t know what to say or how to respond. My special friends from church have been kind and supportive.
    I am truly sorry for your loss. It’s so difficult to lose a parent. Remember all the special times together. You will always feel your father’s influence and love.


    Dr. Dan Zhou - May 3, 2019 reply

    Hi Arlene, thank you for sharing your experience. Yes I feel my father’s influence in my life. How are you doing? What did you find that’s most helpful to you?

  • Lisa M Laudante - April 11, 2019 reply

    Thank you Dan for your heartfelt and valuable share about coping with loss. By going public with your experience, you have no doubt helped thousands more to support others during times of grief. My condolences to you and your family

    Dr. Dan Zhou - May 3, 2019 reply

    Thank you Lisa for your kind words! Peace, — Dan

  • Jocelyn - April 11, 2019 reply

    Sorry to hear about your dad. Anyway, I gained an insight from the article. I looked back and realize, that’s right, after sending someone a card or saying may the departed Rest In Peace, that’s really it. Sort of like a one time deal. I will follow your recipe, something not hard to do. And thanks for the article, it’s enlightening!

    Dr. Dan Zhou - May 3, 2019 reply

    Thank you Jocelyn for stopping by! I’m glad that the information is useful. Peace, — Dan

  • Andrea - April 12, 2019 reply

    I am so sorry for your loss. A dad is very special in one’s life. I hope your adjustment is smooth and you have fond memories of the time you spent together. Your posting is very insightful, something I will remember.

  • Charles mindell - May 1, 2019 reply

    Hi dan. This is Charles one of your former instructors at Pbsc.
    If you would:
    Stand up
    Open your arms
    Accept mine around you
    Wrap yours around me
    The hug is for all the wonderful things that you are.
    Thank you dan. 🙂
    I would love to see you sometime. Let me know if you’d like to meet at Whole Foods.

    Dr. Dan Zhou - May 3, 2019 reply

    Hi Charles!
    Thank you for stopping by here! I’d love to meet up. I’ll text you!

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